1 Introduction
77bac is one of Bangladesh's most trusted online gaming platforms. We take our users' privacy seriously. This privacy policy details what information 77bac collects, how it is used, who it may be shared with, and the steps we take to keep your data safe.
77bac believes that earning user trust requires complete transparency around privacy. That is why our privacy policy is written in plain language so every user can easily understand it. We comply with international data protection standards (GDPR) and are committed to safeguarding user privacy.
This privacy policy is consistent with 77bac's terms and conditions. Together, both documents form the legal agreement between 77bac and its users. For any questions or concerns, please feel free to contact our support team.
2 What Data Do We Collect?
77bac only collects information necessary to deliver our services. Under our privacy policy, data collection is divided into three main categories.
- Full name, date of birth, and national ID number (for KYC verification)
- Email address and mobile number
- Residential Address
- Payment method details (bKash, Nagad, Rocket number)
- Account username and password (stored in encrypted form)
- IP address and device type
- Browser information and operating system
- Login times, gaming history & transaction records
- Cookie and Web Beacon Data
- Page visits and click data (analytics)
| Type of Information | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Identity | Account Verification & KYC | Yes |
| Mobile/Email | Contact & Security Verification | Yes |
| Payment Information | Deposit & Withdrawal Process | Yes |
| IP Address | Security & Fraud Prevention | Automatic |
| Cookie Data | Service Quality Improvement | Optional |
3 How Is Your Information Used?
77bac uses the data it collects strictly for defined purposes. Our privacy policy ensures that no information is used beyond its intended purpose. Below we clearly outline what each type of data is used for.
- To create, manage, and secure your account.
- To process deposit and withdrawal transactions.
- To complete KYC (Know Your Customer) verification.
- To prevent fraud, money laundering, and unauthorized access.
- To send you personalized bonuses and promotional offers (with your consent).
- To handle customer support and resolve complaints.
- To improve platform performance and enhance the user experience.
- To comply with legal and regulatory obligations.
5 Data Protection Measures
77bac uses industry-leading technology to protect your data. This protection is at the core of our privacy policy and remains active throughout every session.
256-bit TLS/SSL Encryption
All data transfers are fully encrypted — no outside party can access your information.
Secure Data Centers
Our servers are hosted in ISO 27001 certified data centers.
Two-Factor Authentication (2FA)
OTP verification is available for an extra layer of security at account login.
Regular Security Audits
Independent security experts regularly audit our systems.
Real-Time Fraud Monitoring
Suspicious activity is detected and acted upon immediately.
Encrypted Backups
All data is regularly backed up with encryption to ensure it is never lost.
6 Cookie Policy
The 77bac website uses cookies to enhance your experience. Cookies are small text files stored in your browser. Our privacy policy is fully transparent about how cookies are used.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining Login Sessions & Security | After Session Ends |
| Performance Cookies | Monitoring Site Speed & Performance | 30 Days |
| Functional Cookies | Remembering Language & Preferences | 1 Year |
| Analytics Cookies | User Behavior Analytics | 90 Days |
- You can disable cookies at any time through your browser settings.
- Disabling essential cookies may cause certain features of the site to stop working.
- 77bac does not use third-party tracking cookies.
- A cookie consent notice will be displayed on your first visit to the site.
7 Your Rights
Under 77bac's privacy policy, you have full control over your personal data. All of your rights are outlined below.
Right to Access
You can find out what data we hold about you at any time.
Right to Rectification
You can contact support to correct any inaccurate or outdated information.
Right to Delete Your Data
Your data will be deleted within a defined period after your account is closed.
Right to Object to Processing
You can object to marketing messages or specific types of data processing.
Right to Data Portability
You can request an export of your data in a machine-readable format.
Right to Restrict Processing
In certain circumstances, you may request that processing of your data be temporarily restricted.
8 Data Retention Period
77bac does not store your data indefinitely. Our privacy policy sets specific retention periods for each type of information we collect.
- Active account data: retained for as long as the account remains active.
- Transaction records: up to 5 years, as required by legal obligations.
- KYC documents: up to 3 years after account closure.
- Communication & support logs: up to 2 years.
- Analytics data: 90 days (in anonymized form).
- Once the retention period ends, your data is automatically and securely deleted.
9 Minor Protection
77bac strictly prohibits anyone under 18 from using the platform. In line with our privacy policy, we do not knowingly collect any personal information from minors.
- Age verification is mandatory at the time of registration.
- Proof of age is required as part of the KYC process.
- Any account identified as belonging to a minor will be closed immediately.
- Any collected data belonging to a minor will be permanently deleted.
10 Privacy Policy Updates
77bac reserves the right to update this privacy policy at any time. For significant changes, a notification will be sent to your registered email and the date at the top of this page will be updated.
- At least 7 days' notice will be given before any significant changes.
- Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
- If you disagree with any policy changes, you may request to close your account.
- Previous versions will be kept in the archive.
11 Contact Us
For any questions, concerns, or requests regarding 77bac's privacy policy, you can contact our data protection team. We typically respond within 48 hours.
Live Chat Support
Our support team is available 24/7 via live chat.
Email Communication
For privacy-related requests:
[email protected]